Delivery All orders are shipped within 3-5 working days from purchase (this excludes weekends and bank holidays). Orders are posted using Tracked 48hr Royal Mail.

Return period In the event that an item arrives faulty or damaged, this may be returned within 14 days of receipt.

Returns policy exceptions Unless damaged, all customised, personalised and made to order items cannot be returned.

Processing time Refunds will be sent within 2 working days of receipt of the item, though please be aware the time in which refunds are received depends upon individual payment provider's terms.

If you need information about returning an item, please contact us via the website